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Proudly North America

Common queries answered

Frequently asked Questions

Our goal is to get your items to you quickly. We use different shipping companies, depending on the size of your item, your location, and the product. Our shipping turnaround time is usually between 3-45 days.

You can return or exchange items within 30 days of delivery date by mail or to a store. Items must be in their original condition: unwashed and unworn. Items not in this condition will not be accepted. Final sale items cannot be returned or exchanged. Returns are free, and exchanges are free

To change your shipping address, please follow the instructions below:

  • If you’ve already placed an order, you can change the shipping address by following these steps:

    1. Go to our website where you placed your order.
    2. Sign in to your account.
    3. Find the order you want to change and click on it.
    4. Look for an option to change the shipping address.
    5. Follow the instructions provided.
  • If you haven’t placed an order yet, you can change your shipping address during the checkout process.

If you’re having trouble changing your shipping address, please contact our customer support for assistance.

After placing an order on our website, you will receive a tracking code and instructions about how to track your product as soon as your order is shipped. If you need further help with the tracking instructions, feel free to contact customer service.

Our customer support is readily available on this website. Leave us a message with this contact form or use our Whatsapp chat at the top-left of this page to start a chat with our Customer support.

You can always change your shipping address as quickly as possible, before your order is shipped. Follow instructions above on How do I change my shipping address?

Right now, our services are limited to North America alone which includes United States, Canada (Our Base) and Mexico. We hope to expand our business beyond these borders in the future but before then, we can only ship our products within this region for now.

The number of packages you’ll receive depends on the items you’ve ordered. If you’re concerned about receiving multiple packages, you can choose to have your items shipped in as few shipments as possible by leaving us the message “Group my items into as few shipments as possible” during checkout in your purchase note. However, please note that this option is not available for all orders.

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